PRIVACY
Policy
At Clean & Cuddly, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and how we keep it safe.
Information We Collect
We may collect the following information when you use our website or contact us:
-
Name and contact information (such as email, phone number, or address)
-
Appointment details or service requests
-
Messages or information you submit through contact forms
-
Basic website usage data (such as page visits or traffic patterns)
How We Use Your Information
We use your information to:
-
Respond to inquiries and appointment requests
-
Confirm, update, or follow up on grooming appointments
-
Provide important information about your pet’s services
-
Improve our website and customer experience
-
Share updates or service announcements (only if you’ve opted in)
We do not sell or share your information with third parties.
Additional Details
Text & Email Communication
When you provide your phone number or email, you consent to receive messages related to appointments, updates, confirmations, or follow-up care. You can opt out of promotional communications at any time.
Cookies & Website Data
Our website may use cookies or similar tools to help analyze website traffic and improve functionality. This information does not personally identify you.
Third-Party Services
If you book through a scheduling system, submit payments, or follow links to external platforms (such as social media), those services may collect their own data. We encourage you to review their privacy policies for additional details.
Data Storage & Security
We take reasonable steps to keep your information secure and protect it from unauthorized access. However, no online system can guarantee 100% security, so we encourage you to use caution when sharing sensitive details.
Access or Remove Your Information
If you’d like to view, update, or request deletion of the personal information we have on file, just contact us — we’re happy to help.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from them.
Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our services or website. The most recent version will always be available on this page.
Contact Us
If you have any questions about this policy or how your information is used, please reach out anytime.
We’re here to help and keep you informed.